Returns & Exchanges
At Woods, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space perfectly, our easy return process is designed to help you find the right match.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a furniture pickup.
- 4.Receive Your Refund
Once our quality team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
